Privacy Policy
Last updated: September 20, 2025
Introduction
Welcome to Mooncaster ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our crypto marketing marketplace platform at mooncaster.xyz.
Information We Collect
Personal Information
- Email address and authentication credentials
- Profile information (name, bio, social media handles)
- Payment and billing information
- Communication data (messages, support tickets)
- Professional information (services offered, pricing, portfolio)
Technical Information
- IP address and device information
- Browser type and operating system
- Usage data and analytics
- Cookies and similar tracking technologies
- Blockchain wallet addresses (when connected)
How We Use Your Information
- Provide and maintain our marketplace services
- Process transactions and facilitate payments
- Match customers with appropriate marketing providers
- Communicate about orders, updates, and support
- Improve our platform and develop new features
- Comply with legal obligations and prevent fraud
- Send marketing communications (with your consent)
Information Sharing
We may share your information in the following circumstances:
- With Service Providers: Third-party vendors who help us operate our platform
- For Transactions: Necessary information to complete marketplace transactions
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- With Consent: Any other sharing with your explicit permission
We never sell your personal information to third parties.
Blockchain and Cryptocurrency
As a crypto-focused platform, please note:
- Blockchain transactions are public and permanent
- Wallet addresses may be visible in transaction records
- We cannot reverse or modify blockchain transactions
- Consider privacy implications before connecting wallets
Data Security
We implement industry-standard security measures including:
- Encryption of data in transit and at rest
- Secure authentication and authorization systems
- Regular security audits and monitoring
- Limited access to personal information
- Secure payment processing through trusted providers
Your Rights
You have the right to:
- Access, update, or delete your personal information
- Withdraw consent for marketing communications
- Request data portability
- Object to certain processing activities
- File complaints with relevant authorities
To exercise these rights, contact us at privacy@mooncaster.xyz
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings, though this may affect platform functionality.
International Users
Mooncaster operates globally and may transfer data across borders. We ensure appropriate safeguards are in place for international data transfers and comply with applicable privacy laws including GDPR, CCPA, and other regional regulations.
Children's Privacy
Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover such information has been collected, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated through email or platform notifications. Continued use of our services constitutes acceptance of any updated terms.
Contact Us
If you have questions about this Privacy Policy or our data practices:
- Email: privacy@mooncaster.xyz
- Support: hello@mooncaster.xyz
- Website: mooncaster.xyz